FAQ
Frequently asked questions
About Our Two Brands
The moment you choose a Cooper & Stewart dress shirt, your clothing experience will change forever. Our 100% Cotton shirts come out of the dryer wrinkle-free, eliminating the need for expensive dry cleaners. Our fabric, along with our fully taped seams, ensure you will stay looking crisp from the moment you leave the house until you return. Our post-curing process allows Cooper & Stewart shirts to maintain their sleeve creases and clean look. Each shirt comes with two-button adjustable cuffs, meaning you can use a more casual buttoned cuff or insert cuff links for formal attire. The tails of our shirts have been lengthened to ensure they stay tucked in without a hassle. With all of these premium features, it’s no wonder our customers have been raving about the comfort and versatility of Cooper & Stewart Dress Shirts.
The Thomas Dylan label created a 60% Cotton/40% Poly Premium Blend shirt. With superior quality and a wide selection of fabrics, you can find your perfect fit. To learn more, please visit our catalog.
We have two brands. Cooper and Stewart is a 100% cotton that is non-iron. Thomas Dylan is our second brand which is a cotton/poly mix. Cooper and Stewart is a higher-priced shirt, and Thomas Dylan comes in at a lower price per shirt. The brand that is right for you truly depends on your store and the type of customers who shop with you.
- We do have a three-shirt minimum for general orders
- For custom branding, the initial minimum for Custom Branding is 48 shirts, and after that, the minimum goes down to 12 shirts. There is a processing fee for each shirt we brand for you, but a lot of our clients find it well worth their investment to carry their own branded shirts in their shop.
Global Apparel Alliance Wholesale Account
To apply for a wholesale account select “Submit Your Wholesale Application Now” on our homepage or navigate to our “Wholesale Application” page at the top of the screen and fill out the required information.
Before we approve any account, we complete a credit check, and ensure the applicant has a good payment history with other creditors. If you prefer to pay up front for your goods, please reach out to discuss with our team.
Our standard terms for our clients is Net 30. Payment terms are only extended to those who meet our credit standards.
We accept debit, credit, bank transfer, and check as valid payment methods. If you have further questions, please contact our customer service team.
Global Apparel Alliance Return Policy
We accept returns within 30 days of receiving of your order. The method and cost of return freight are the responsibility of the customer, unless the return is related to our error or due to damaged or defective items. Custom-branded and clearance shirts are final sale.
For return requests please email us at accounting@globalapparelalliance.com with a detailed message explaining the reason for your return, or contact our customer service team directly at 1-800-337-4054. We will assist you with the return authorization.
Global Apparel Alliance Shipping Policy
In-stock orders are processed from our warehouse within 48 business hours. Shipping windows are extended during high-volume seasons. For pre-orders, they will be shipped to you once they arrive to our warehouse. If you have placed a pre-order with us, we will keep you informed on arrival and shipping time so you can better serve your customers.
Shipping costs are dependent on the size of the order, the type of shipping required (i.e. parcel post, Overnight, Expedited etc)
Currently, we do not ship outside of the United States. However, we will be expanding our reach in 2024. To learn more, please feel free to contact us.
Global Apparel Alliance Custom Branding/Private Label Program
Custom Branding and Private Labeling allow your men’s specialty store to promote and sell your own brand. While they are similar, Custom Branding and Private Labeling are very different concepts.
Here at Global Apparel Alliance, we have the capability to Custom Brand our high-end products with your own brand and logo. Custom branding allows you to order products in smaller quantities. The initial minimum for Custom Branding is 48 shirts, and after that, the minimum goes down to 6 shirts. There is a processing fee for each shirt we brand for you, but a lot of our clients find it well worth their investment to carry their own branded shirts in their shop.
If you choose to participate in our private labeling program, we have the ability to produce large quantities (5,000 shirt minimum) of shirts pre-branded with your logo and brand. For a business expecting higher inventory turnover on your own brand of shirt, we suggest we look at this program together to see if it makes sense for you. If you have any questions about which branding option might be right for you, contact our customer service team at info@globalapparelalliance.com